Premier Inn Elgin

Very good clean condition polite and very friendly service

Rooms were ok. Supplied a fan which was definitely needed. Food options next door very limited with over 3/4 of the menu not able to order. Parking no issue and location into Elgin pretty good. Check in very quick and efficient……………………………..

First of all I must point out that the hotel itself is very good, I stayed for 4 nights and had no problems whatsoever. The big let down is the restaurant/pub. I booked the meal deal which was just as well as others were being turned away. An ongoing issue is that there seem to be almost no staff, on the first night one person was doing all the waiting at tables and manning the bar, he did very well. On the second night there was almost no food available, curries and pizzas only. The third night all was back on except curries! The final night all was well at last! A major disappointment was that there was almost no choice of beer, only 4 pumps remain, Moretti (ran out on the first night, not replaced), Guinness ( not working), Coors (yuk) and Madri. No scots beers at all ! I have used Premier Inn for over 25 years but I cannot think I will use them again, they appear to be rapidly declining (food shortages!) and management seem to be leaving their excellent staff to take the flak!

Couldn't fault the staff – Welcoming and Friendly. The rooms were OK, but need a bit of a refurbishment, beds are always a personal preference. We found them a bit hot. The fan in the bathroom didn’t work, apparently switched off because of the noise they make The ground floor corridor in the ‘Inn’ was long and a bit depressing, a bit draconian. Someone said like a barracks in one comment. Really needs better lighting and a fresh lick of paint to brighten up the very very long corridor. Even the outside, both the Inn and Restaurant could do with a refurb. The restaurant, well. Again, the staff were Welcoming and Friendly. When we booked, we thought the £10.99 for breakfast was a special off for pre-booking, when in fact it's the standard price. The breakfast over the 3 days wasn’t a great experience. The cold buffet selection: good & plenty to choose from – so no complaints there. The cooked buffet selection was either warm or look warm – not hot. They really need to look at how they keep things warm. So not a great breakfast experience. The menu states fried, scrambled, boiled or poached. I asked for a poached egg one morning, only to be told they were waiting for the equipment! Honestly a poached egg – boiling water and a pan.! Based on the experience we had with the breakfast, we’d give the breakfast a miss if we ever stayed there again. At night, we ate out twice in Elgin at 2 great local restaurants. We dined in one night so we could all have a drink – basic pub food. Next time, if we ever go again, it will be 3 nights out. The Outside of the restaurant, which was previously a brewers fayre, you can see the shadows of the logo on the outside of the building. Needs a refurb inside and out – it's clearly a ‘tired’ building needing a bit of TLC! The outside areas around the restaurant have clearly never been swept for ages, piles of leaves with rubbish lying in then leaves (plastic cartons and general rubbish) All this is a shame, given how welcoming, helpful and friendly the staff were. I think I’ll read the reviews the next time, before I booked at Elgin again Quite a few reviews around April/May 2025 with the same comments. Overall, a disappointing stay. I love the images on the website for the Premier Inn (elgin) – where are the skyscrapers in Elgin

Stayed here with family. Bathroom was beyond disgusting. Roof was mouldy, tiles were mouldy and covered in limescale. Round the taps were filthy. We always stay at premier inns when away from home, will definitely not stay in this one again. Upon arrival had a rather rude member of staff tell us that early check in would be extra when it had already been paid. Didn’t apologise for her mistake when we pointed this out. Considering they were charging over £100 for the room as the festival was on, was a pretty poor show all round.

I was in room 106 and my son in 104 and suffered from the door at the top of the stairs banging constantly throughout the night. I asked to move but staff said the hotel was full. I managed to find alternative accommodation for us the final night so we checked out of both rooms a day early. Surely it isn’t impossible to have soft close doors?